A straight answer, in writing.

1. 1

   A free 15-minute chat.

   Call, text, or send the form. We talk on the phone or at your shop.

2. 2

   Where do the hours go?

   I ask where your time goes and what getting it back is worth to you. Missed calls, quotes, paperwork, whatever's eating your week.

3. 3

   A one-page written estimate.

   One page, in plain words: a one-time setup fee, plus a monthly fee that covers the tools, upkeep, and a monthly check-in.

4. 4

   No contract.

   It's month-to-month. Turn it off any day.

5. 5

   Accounts in your name.

   You own the accounts and the data. If you ever fire me, you keep everything.

"If it doesn't pay for itself several times over, I'll tell you not to buy it."

Small shop? You can start with one piece, like missed-call text-back, and add more later if it's earning its keep.